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Does it have its own customer relationship management (CRM)?

The Lite edition comes with contact management. However, the Standard and Premium editions come with its own CRM. For many, a purpose built stand-alone CRM can be an overkill for their business. We believe Financial for Office 365’s standard CRM capabilities can satisfy most business requirements. You can manage your customers, manage opportunities, tasks, and sales campaigns, create quotes and invoices.

 

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